DIAGNOSIS AND REPAIR WORKFLOW
Work Flow
OVERALL SEQUENCE

DETAILED FLOW
1.INTERVIEW FOR MALFUNCTION
Find out what the customer's concerns are.
2.SYMPTOM CHECK
Verify the symptom from the customer's information.
3.BASIC INSPECTION
Check the operation of each part. Check that any concerns occur other than those mentioned in the customer interview.
4.SELF-DIAGNOSIS WITH CONSULT
Perform the self-diagnosis with CONSULT. Check that any DTC is detected.
5.TROUBLE DIAGNOSIS BY DTC
Perform the trouble diagnosis for the detected DTC. Specify the malfunctioning part.
6.FAIL-SAFE ACTIVATION CHECK
Determine if the customer's concern is related to fail-safe activation.
7.SYSTEM DIAGNOSIS
Perform the system diagnosis for the system in which the fail-safe activates. Specify the malfunctioning part.
8.SYMPTOM DIAGNOSIS
Perform the symptom diagnosis. Refer to INL-81, "Symptom Table". Specify the malfunctioning part.
9.MALFUNCTION PART REPAIR
Repair or replace the malfunctioning part.
10.REPAIR CHECK (SELF-DIAGNOSIS WITH CONSULT)
Perform the self-diagnosis with CONSULT. Verify that no DTCs are detected. Erase all DTCs detected prior to the repair. Verify that DTC is not detected again.
11.REPAIR CHECK (OPERATION CHECK)
Check the operation of each part.
Diagnosis and repair workflow
Work Flow
OVERALL SEQUENCE
DETAILED FLOW
1. GET INFORMATION FOR SYMPTOM
Get the detailed information from the customer about the symptom (the
condition and the environment when
the incident/malfunction occurred).
2. CHECK DTC
Check DTC.
Perform the following procedure if DTC is di ...
Under the hood and vehicle
The maintenance items listed here should be
checked periodically (for example, each time you
check the engine oil or refuel).
Battery*: Check the fluid level in each cell. The
fluid should be at the bottom of the filler opening.
Vehicles operated in high temperatures or under
severe condit ...
Valet hand-off
When you have to leave a key with a valet, give
them the Intelligent Key itself and keep the mechanical
key with you to protect your belongings.
To prevent the glove box and the trunk from being
opened during valet hand-off, follow the procedures
below.
1. Push the trunk cancel switch to t ...