DIAGNOSIS AND REPAIR WORKFLOW
Work Flow
OVERALL SEQUENCE

DETAILED FLOW
1.INTERVIEW FOR MALFUNCTION
Find out what the customer's concerns are.
2.SYMPTOM CHECK
Verify the symptom from the customer's information.
3.BASIC INSPECTION
Check the operation of each part. Check that any concerns occur other than those mentioned in the customer interview.
4.SELF-DIAGNOSIS WITH CONSULT
Perform the self-diagnosis with CONSULT. Check that any DTC is detected.
5.TROUBLE DIAGNOSIS BY DTC
Perform the trouble diagnosis for the detected DTC. Specify the malfunctioning part.
6.FAIL-SAFE ACTIVATION CHECK
Determine if the customer's concern is related to fail-safe activation.
7.SYSTEM DIAGNOSIS
Perform the system diagnosis for the system in which the fail-safe activates. Specify the malfunctioning part.
8.SYMPTOM DIAGNOSIS
Perform the symptom diagnosis. Refer to INL-81, "Symptom Table". Specify the malfunctioning part.
9.MALFUNCTION PART REPAIR
Repair or replace the malfunctioning part.
10.REPAIR CHECK (SELF-DIAGNOSIS WITH CONSULT)
Perform the self-diagnosis with CONSULT. Verify that no DTCs are detected. Erase all DTCs detected prior to the repair. Verify that DTC is not detected again.
11.REPAIR CHECK (OPERATION CHECK)
Check the operation of each part.
Freeing a frozen door lock
To prevent a door lock from freezing, apply deicer
through the key hole. If the lock becomes
frozen, heat the key before inserting it into the key
hole or use the remote keyless entry function on
the Intelligent Key.
Antifreeze
In the winter when it is anticipated that the temperature
will dr ...
Startup display
When the vehicle in placed in the ON or ACC
position the screens that display in the vehicle
information display include:
Home
Audio
Navigation
Drive Computer
Fuel economy
Driving Aids (if so equipped)
Tire Pressures
Chassis Control (if so equipped)
SPORT
Warning Review
Set ...
Driver seat control unit
Reference Value
VALUES ON THE DIAGNOSIS TOOL
CONSULT MONITOR ITEM
*: The value at the position attained when the battery is connected is
regarded as 32768.
TERMINAL LAYOUT
PHYSICAL VALUES
Fail Safe
The fail-safe mode may be activated if the following symptoms are observed.
...