Symptom Table
AUDIO SYSTEM
Symptoms | Check items | Probable malfunction location |
The disk cannot be removed | AV control unit | Malfunction in AV control unit.
Refer to AV-311, "Removal and Installation". |
No sound comes out or the level of the sound is low. | No sound from all speakers |
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Only a certain speaker (front door speaker LH, front door speaker RH, tweeter LH, tweeter RH, rear door speaker LH, rear door speaker RH, rear subwoofer LH, rear subwoofer RH) does not output sound. |
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Noise is mixed with audio | Noise comes out from all speakers. |
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Noise comes out only from a certain speaker (front door speaker LH, front door speaker RH, tweeter LH, tweeter RH, rear door speaker LH, rear door speaker RH, rear subwoofer LH, rear subwoofer RH). |
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Noise is mixed with radio only (when the vehicle hits a bump or while driving over bad roads) | Poor connector connection of antenna or antenna feeder.
Refer to AV-327, "Location of Antenna". |
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No radio reception or poor reception |
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No satellite radio reception. | There is malfunction in the CONSULT self diagnosis result.
Refer to AV-202, "CONSULT Function (MULTI AV)". |
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There is no malfunction in the CONSULT self diagnosis result.
Refer to AV-202, "CONSULT Function (MULTI AV)". |
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Buzz/rattle sound from speaker | The majority of buzz/rattle sounds are not indicative of an issue with the speaker, usually something nearby the speaker is causing the buzz/rattle. | Refer to "SQUEAK AND RATTLE TROUBLE DIAGNOSIS" in the appropriate interior trim section. |
RELATED TO HANDS-FREE PHONE
Check Compatibility
NOTE: The customer's phone may be required, depending upon their concern.
NOTE: It is necessary to know the service provider. On occasion, a given phone may be on the approved list with one provider, but may not be on the approved list with other providers.
Symptoms | Check items | Probable malfunction location |
Does not recognize cellular phone connection (no connection is displayed on the display at the guide). | Repeat the registration of cellular phone |
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Hands-free phone cannot be established |
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The other party's voice cannot be heard by hands-free phone | Check the "microphone speaker" in Inspection & Adjustment Mode if sound is heard. | |
Originating sound is not heard by the other party with hands-free phone communication. | Sound operation function is normal | |
Sound operation function does not work | Microphone signal circuit malfunction.
Refer to AV-264, "Diagnosis Procedure". |
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The system cannot be operated. |
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Steering switch malfunction.
Replace steering switch. Refer to AV-326, "Removal and Installatio |
Steering switch's , volume DOWN and volume UP switches do not wor | Steering switch signal circuit malfunction.
Refer to AV-257, "Diagnosis Procedure |
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All steering switches do not work | Steering switch ground circuit malfunction.
Refer to AV-257, "Diagnosis Procedure". |
Audio unit
Reference Value
TERMINAL LAYOUT
PHYSICAL VALUES
...
Audio antenna
Location of Antenna
AV control unit
AV control unit antenna feeder
In-line connectors M103, M501
Antenna amp.
Window antenna
Satellite radio antenna feeder
Satellite radio antenna
Window Antenna Repair
ELEMENT CHECK
Attach probe circuit tester (ohm setting) to antenna ...
Audio system
Symptom Table
AUDIO SYSTEM
Symptoms
Check items
Probable malfunction location
The disk cannot be removed
AV control unit
Malfunction in AV control unit.
Refer to AV-311, "Removal and
Installation".
No sound comes out or the level of the sound is low.
No ...