DIAGNOSIS AND REPAIR WORKFLOW
Interview Sheet

Precaution
System descriptionMaintenance precautions
When performing any inspection or maintenance
work on your vehicle, always take care to prevent
serious accidental injury to yourself or damage to
the vehicle. The following are general precautions
which should be closely observed.
WARNING
Park the vehicle on a level surface, apply
the pa ...
Symptom diagnosis
SQUEAK AND RATTLE TROUBLE DIAGNOSES
Work Flow
CUSTOMER INTERVIEW
Interview the customer if possible, to determine the conditions that exist
when the noise occurs. Use the Diagnostic
Worksheet during the interview to document the facts and conditions when the
noise occurs and any
custome ...
Jacking up vehicle and removing the damaged tire
WARNING
Never get under the vehicle while it is
supported only by the jack. If it is necessary
to work under the vehicle, support
it with safety stands.
Use only the jack provided with your
vehicle to lift the vehicle. Do not use the
jack provided with your vehicle on other
veh ...