DIAGNOSIS AND REPAIR WORKFLOW
Interview Sheet

Precaution
System descriptionRear sunroof glass
Removal and Installation
REMOVAL
Apply protective tape around all of the glass panels to be
removed.
Remove the satellite radio antenna. Refer to AV-174, "Removal and
Installation" (Bose W/Monochrome Display), AV-495, "Removal and
Installation" (Bose W/Color Display W/O Navi), or AV- ...
Reprogramming a single HomeLink button
To reprogram a HomeLink Universal Transceiver
button, complete the following:
1. Press and hold the desired HomeLink button.
DO NOT release the button.
2. The indicator light will begin to flash after
20 seconds. Without releasing the
HomeLink button, proceed with "Programming
HomeLink" - ...
Basic inspection
DIAGNOSIS AND REPAIR WORK FLOW
WITH COLOR DISPLAY
WITH COLOR DISPLAY : How to Perform Trouble Diagnosis For Quick And
Accurate Repair
WORK FLOW
1.LISTEN TO CUSTOMER COMPLAINT
Interview the customer to obtain as much information as possible about the
conditions and environment under which th ...